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Privacy Policy
Privacy Policy Effective Date: July 10, 2026
Privacy Policy
Effective Date: July 10, 2026
Welcome to Al Arafah BD. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following information:
- Full Name
- Phone Number
- Email Address (if provided)
- Delivery Address
- Order and Purchase Information
- Payment Information (processed securely through payment providers)
- Messages and inquiries sent through our website, WhatsApp, Facebook, or AI-powered customer support
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Respond to your inquiries
- Improve our products and services
- Send order updates and important notifications
- Prevent fraud and maintain website security
3. AI-Powered Customer Support
Al Arafah BD uses AI-powered customer support to provide faster responses and improve customer service. Conversations with our AI assistant may be processed and stored to improve support quality and resolve customer inquiries efficiently.
4. Information Sharing
We do not sell or rent your personal information. Your information may only be shared with trusted service providers such as courier companies, payment providers, or technology partners when necessary to complete your order or provide our services.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or misuse.
6. Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website performance.
7. Third-Party Services
Our website may contain links or integrations with third-party services such as Facebook, WhatsApp, payment gateways, and analytics tools. These services have their own privacy policies.
8. Your Rights
You may request to update, correct, or delete your personal information by contacting us. We will respond as quickly as reasonably possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Al Arafah BD
📍 Motijheel, Dhaka, Bangladesh
📱 WhatsApp: +880 1880-758861
📘 Facebook: https://www.facebook.com/alarafahbd
Thank you for trusting Al Arafah BD.
Effective Date: July 10, 2026
Welcome to Al Arafah BD. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following information:
- Full Name
- Phone Number
- Email Address (if provided)
- Delivery Address
- Order and Purchase Information
- Payment Information (processed securely through payment providers)
- Messages and inquiries sent through our website, WhatsApp, Facebook, or AI-powered customer support
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Respond to your inquiries
- Improve our products and services
- Send order updates and important notifications
- Prevent fraud and maintain website security
3. AI-Powered Customer Support
Al Arafah BD uses AI-powered customer support to provide faster responses and improve customer service. Conversations with our AI assistant may be processed and stored to improve support quality and resolve customer inquiries efficiently.
4. Information Sharing
We do not sell or rent your personal information. Your information may only be shared with trusted service providers such as courier companies, payment providers, or technology partners when necessary to complete your order or provide our services.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or misuse.
6. Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website performance.
7. Third-Party Services
Our website may contain links or integrations with third-party services such as Facebook, WhatsApp, payment gateways, and analytics tools. These services have their own privacy policies.
8. Your Rights
You may request to update, correct, or delete your personal information by contacting us. We will respond as quickly as reasonably possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Al Arafah BD
📍 Motijheel, Dhaka, Bangladesh
📱 WhatsApp: +880 1880-758861
📘 Facebook: https://www.facebook.com/alarafahbd
Thank you for trusting Al Arafah BD.